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Quality control

From raw materials to finished products, Normalizing has full-process integrated production capabilities to ensure the stability of product quality. While improving product quality, the company also feeds back the information obtained from after-sales service to technology development, thus forming a virtuous circle and promoting the continuous development and advancement of the enterprise.

Production process

  • Quality & Excellence

    The increasing awareness of high-quality products and the continuous supply of industrial high-quality products make quality the most important guarantee in the occupancy market.Meticulousness and excellence are our work style. 

  • Innovation & Reliability

    Technology is the core competitiveness of products, and technological improvement of products is the guarantee of success. The completion of each product requires the efforts of employees in different positions. The company always strives to ensure the stability and reliability of products.

  • Quality & Innovation

    In order to improve product quality and enhance corporate competitiveness, ZNFO Company has successively introduced environmentally friendly production such as stamping machines, extrusion machines, spot welding machines, fully automatic winding machines, injection molding machines, and production and assembly lines. equipment to meet the needs of the company's continuous development and growth.

customer service

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Customer Care

The customer service center is one of the most important departments in the company. The main job is to receive comprehensive business consultations from clients and provide technical support to them; Accept, coordinate, and handle customer complaints, and solve difficult problems for customers; Proactively communicate and contact with customers, understand their feelings and needs, timely feedback customer information to relevant management departments and production enterprises, and handle it properly.

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Service & Support

The customer service center consists of a customer management department and a technical service department. The Customer Management Department mainly accepts comprehensive business inquiries from customers, while the Technical Service Department mainly provides technical support and solutions for pre-sales, in sales, and after-sales of products for customers.

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Trust & Service

In order to ensure that every customer can receive satisfactory service at Tongda and maintain a good trust relationship with the company, we emphasize the pertinence and effectiveness of customer service, and implement a responsibility system for receiving every call and question from customers, so as to enhance mutual feelings and deepen understanding.

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Care & Commitment

If you have any questions or needs about our products, or have any opinions or suggestions about our services, please feel free to communicate with us at any time. We will do our best to serve you wholeheartedly. Your satisfaction is our service tenet, and the common development of the company and customers is our persistent pursuit. Facing the future, all employees of the customer service center will care for and warm customers, and create brilliance with service.